Almighty Support, now rebranded as Awedesk, is a comprehensive WordPress plugin designed to streamline customer support and improve user satisfaction. As of November 19, 2024, the latest available version is 1.6.0. There is no official information regarding the release of version 1.7.1.​
Key Features:
- User-Friendly Interface: Provides an intuitive ticketing system for both customers and support agents, facilitating efficient communication
- Mobile Compatibility: Ensures seamless access and functionality across various devices, including desktops and mobile platforms.​
- Comprehensive Admin Panel: Offers a configurable admin panel with default settings optimized for immediate use, allowing for dynamic adjustments as needed.​
- Support Departments: Allows the creation of multiple departments (e.g., Sales, Billing, Technical Support) with specific assignees, enhancing organization and efficiency.​
- Role Management: Enables assignment of roles such as Manager or Agent to support representatives, streamlining workflow and access permissions.​
- Email Notifications: Features customizable email notifications to keep customers informed about ticket statuses and responses.​
- Cron Job Settings: Includes options to automatically close inactive tickets, reducing clutter and maintaining an organized support system.​
- GDPR Compliance: Integrates with WordPress functionality to allow users to export or delete their data, adhering to privacy regulations.​
Free Download Almighty Support v1.7.1 WordPress plugin
Demo: https://awedesk.com/
